FAQ

Customers can browse their collection of digital photos and add their desired items to the shopping cart. Upon checkout and successful payment, a download link will be generated and the photos will be sent to their email address. Please note that while most deliveries are immediate, it may take up to 30 minutes for the download link to be generated and emailed.

Yes, you can receive your photos via WhatsApp. We offer the convenience of delivering your selected photo collections directly to your WhatsApp account. This allows for quick and easy access to your images on your mobile device. Once your photos are ready, we will send you a message with the options to download or view them. Simply click on the provided links or buttons to access your photos.

If you have not received your digital products after 30 minutes, please contact our customer service team for assistance. We will promptly investigate the issue and ensure that you receive your purchased items as soon as possible.

Due to the nature of digital products, once delivered, they cannot be returned or exchanged. Customers are advised to keep copies of their purchased digital photos for their records. As such, the right of withdrawal does not apply to digital products.

Customers are granted a non-exclusive, non-transferable license to use the digital photos for personal or commercial purposes, depending on the license agreement provided with the purchase. Redistribution, resale, or modification of the digital photos without proper authorization is strictly prohibited.

If you have any questions, concerns, or need further assistance, please don't hesitate to reach out to our customer service team. You can contact us via email at [email address] or by filling out the contact form on our website. We are here to help you with any inquiries you may have.

The format and dimensions of each digital photo are clearly noted in the product description. Before making a purchase, please review the product details to ensure that it meets your specific requirements.

Our digital photos are available in commonly used formats such as JPG (JPEG) or PNG. These formats offer high-quality images that are compatible with a wide range of devices and applications.

Unfortunately, we do not offer custom resizing or modifications to the digital photos after purchase. It is essential to review the product details and dimensions before making a selection to ensure that it meets your needs or you could edit the images your self.

No, the watermark visible in the preview image is solely for copyright protection and will be removed upon purchase. The purchased digital photo will be delivered to you without any watermarks, ensuring that you receive a clean and high-quality image.

Yes, absolutely. The preview image displayed on the website is often compressed or resized for faster loading times, which may result in a slight reduction in quality. However, rest assured that the digital photo you receive upon purchase will be of the highest quality available, without any compression or resizing. You can expect crisp details and vibrant colors in the purchased digital photo.

Your invoice for the purchased digital photos will be received in the form of an order confirmation sent to the email address provided during checkout. This order confirmation serves as your official invoice and includes all relevant details of your purchase.

Yes, VAT (Value Added Tax) is noted on the receipt included in your order confirmation. All applicable taxes, including VAT, are clearly outlined for transparency and compliance purposes. If you have any questions regarding the VAT or tax-related matters, please don't hesitate to contact our customer service team for assistance.

Your photos are automatically deleted after one week. We prioritize your privacy and ensure that unused photos are promptly removed from our servers.

Please send us an email, and we'll promptly address your request to remove the photo from our platform. We take privacy concerns seriously and will take immediate action to resolve any issue you run into.